How to Engage Your Customers Through Social Media

Face it, social media can feel like a bit of a blind date sometimes–there’s no guarantee that you’ll get a response, or what the response will be, positive or negative. But, rather than be discouraged, or stop before you start, consider that honing your message will help a great deal–putting goals in place before you start for what type of exposure, engagement, and interest you’d like to create, and defining measurable metrics that coincide with your business goals.

The Marketer’s Dilemma

Some companies have been resisting addition of social media for marketing, but change is inexorable, and it is better to get ahead on the emergent paradigm than to rest on laurels–trust me, I’m a print designer. I know all about letting change and technology progressing and turning a blind eye until suddenly, the market has changed. It’s not pretty. “It’s easier to keep up than catch up” the old adage goes, and all of the old marketing dogs are busy learning new tricks to keep up with the business.