How to Engage Your Customers Through Social Media

Face it, social media can feel like a bit of a blind date sometimes–there’s no guarantee that you’ll get a response, or what the response will be, positive or negative. But, rather than be discouraged, or stop before you start, consider that honing your message will help a great deal–putting goals in place before you start for what type of exposure, engagement, and interest you’d like to create, and defining measurable metrics that coincide with your business goals.