Facebook is tremendously popular, having over 1 billion users and 55% global penetration rate as of mid 2013.1 With that exposure and audience, your business can’t afford NOT to be on Facebook, if only to increase brand awareness in a popular medium. There are nearly 700 million users on Facebook every day, with an average of 645 million weekly local business page views. Once you build an audience, your impact increases.
Face it, social media can feel like a bit of a blind date sometimes–there’s no guarantee that you’ll get a response, or what the response will be, positive or negative. But, rather than be discouraged, or stop before you start, consider that honing your message will help a great deal–putting goals in place before you start for what type of exposure, engagement, and interest you’d like to create, and defining measurable metrics that coincide with your business goals.
Whole Foods was largely established by John Mackey, CEO and co-founder, mainly because he was passionate about food and eating healthy, and wanted to offer healthy eating choices to people, for he, himself, had grown up largely on TV dinners. Now, that’s a great personal perspective to come from, and usually he would be a great proponent of his own store, except that when you combine his “hippie demeanor” with extreme, right-wing libertarianism (Ayn Rand is one of his role models) you have a complete disconnect with many of the potential market who would shop at Whole Foods, which has a largely liberal, left-wing customer base.